FAQ's

If you’re looking for great takeaway in Bury St.Edmunds without compromising on quality and authentic flavours, Bury Kebab House is for you. For a truly authentic Turkish kebab or flame-grilled burger, we cook on the traditional hot coal grills you’d find in the restaurants of the Mediterranean and the Middle East.

Where are you located?

You can find us at 72 Saint Andrews Street North, Bury St.Edmunds, Suffolk, IP33 1TZ. We’re next door to the North End Cafe and a few doors down from the Grapes Pub.

What areas do you deliver to specifically?

We are offer takeaway to postcodes IP33 with orders to a minimum value of £10.00. Feel free to pop in if you’re passing by, or order over the phone. Your order will be placed directly to our kitchen where our chefs will prepare and cook your food fresh for delivery. The delivery time will be estimated as it will depend on your location.

What times are you open for takeaway?

We are open 3pm-1am Sunday to Thursday and 3pm-3.30am on Friday and Saturday.

Do you offer a Delivery Service?

YES! We now offer a delivery service to all our customer!   

What is the minimum order value for delivery?

The minimum order value for home delivery is £10.00.

What food do you serve?

We serve classic Turkish food from Doner and Chicken Kebab, Lamb and Chicken Shish and Kofte Kebabs. We also cook Spicy Chicken Wings, Fish and Chips and Burgers on our charcoal grills. We have also recently added a variety of different Pizza's to our menu. 

What do you have for vegetarians?

We have a range of options for vegetarians including: veggie burgers, salad in pita, and more starters and sides.

What about other special dietary requirements?

Please get in touch with us directly about any allergies or dietary requirements, and we will accommodate them as best we can with your order or advise you similar alternatives on our menu. We want everyone to have the best charcoal grill experience! Our telephone is 01284 744042.

Do you have any meal deals?

Yes! We have the Munchy Box which includes a range of dips and mains to share. We also have our Bury Special in which you get a selection of our succulent kebabs served with a variety of sides. 

Can I collect my order?

Yes of course! You can order on the phone and choose to collect your order from our takeaway shop.

What packaging do you use for the food?

We use polystyrene boxes and aluminium foil boxes to keep your food warmer whilst on delivery.

What if my order is late?

We aim to deliver all home deliveries as soon as possible, but if it seems to be taking much longer than usual, feel free to give us a nudge on 01284 755042, just so we can check the progress of your order.

What if my delivery doesn’t match my order?

We apologise if something if something has gone wrong with your delivery. If this happens please call 01284 755042 so we can rectify this as soon as possible.

Can I order online? 

We are sorry for the inconvience, however we currently do not have an online booking system. We are currently working on a fast and convenient system for you to order your food online. As soon as we have activated a system which enables customers to place an order, we will inform all and place a notice on the homepage. Please contact us, for further infomation regarding this matter.